News
From Monday June 16th, we will be making improvements to how and when customers can contact the CallConnect Booking Centre. On Mondays to Fridays, the Booking Centre will remain open until 5pm (currently 4.30pm). We will also be introducing a new Cancellations and emergency helpline which will be open from 7.30am until 5.30pm (Monday to Friday) and between 8.30am and 3.30pm on Saturdays. The contact numbers to use are: CallConnect: Bookings and helpline - 0845 234 3344 (Open Monday to Friday 8.30am - 5pm and Saturdays 9am - 3pm) CallConnect: Cancellations and emergencies - 0845 263 8139 (Open Monday to Friday 7.30am - 5.30pm and Saturdays 8.30am - 3.30pm) The CallConnect Online booking service will also provide a one hour response service up to 5pm on weekdays.